Wauwatosa, WI 53226
Andrea GotcherLoan Officer
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Julie WaldronLoan Officer
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I have over 15 years of experience in mortgage lending and am dedicated to helping you find the perfect home loan. My extensive experience means that I have been through many types of housing markets, I understand many different products, and am well equipped to guide you through any home loan situation. I have the experience and the expertise to help you find a home loan that fits your lifestyle and budget. I also offer something different... a drive and desire to provide superb service to my customers so the home loan process is smooth and stress-free.
I use a consultative approach to home lending. I partner with you by sitting down for a thorough discussion of where you are today and your future goals and plans for tomorrow. I'll ask questions -- and I invite your questions, as well. With that information, I can determine which loan programs are the best fit for you. Using a consultative approach to mortgage lending, I am dedicated to working alongside you to determine the best home loan option that fits your life today and well into the future. I understand that it is not only a financial decision, but a choice that affects the dreams and goals of your family. When you desire personal service, timely answers and exceptional home loan expertise, I am your choice.
Marlene SmithBranch Manager
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Great service is consistently giving the customer more than expected. My professional goal is to give great service to my customers both internally and externally. From the first telephone call I strive to make my customers feel comfortable and confident in me and the fact that I will work on their behalf to get the best program available to fit their financial needs.
I rely on over 30 years of mortgage banking experience and knowledge to help with my daily duties in lending. My career in banking started on the front lines as a teller and I have worn numerous hats throughout the years. Each position brought with it components that assist me in dealing with customers respectfully and professionally regardless of whether the lending situation is one that is considered ideal or a bit challenging.
Our current lending environment has had numerous changes and challenges in the recent years but I look at these not as road blocks but a part of doing business in an ever changing environment. Lending is a business that I truly enjoy and that is reflected in my performance and the work that I will continue to do for my customers.
I was nominated by my clients the past 5 years for the "Five Star Professional Award" that represents excellence in customer service.